-EMI Charges for Online Payment-

• > Only Credit cardholder is eligible for EMI transaction. Debit card is not allowed.
• > Only AMEX card is eligible for City Bank Cardholder.
• > 0% EMI Upto 6 Months.
• > Customer can avail up to 12 Months EMI.
• > Samsung eStore reserves the rights to change or modify any T&C and modality of EMI.

What is the procedure of EMI?

During transaction, after inputting the card number, a box appears where the EMI tenure needs to be selected. After selecting the EMI tenure, the EMI escalates to the SSLCOMMERZ. The next step is to perform SSLCOMMERZ after the customer completes the EMI. The customer does not need to contact the issuing bank to convert the transaction into EMI nor does he need to submit EMI documents.

How long it takes to convert an EMI?

EMI conversion takes 7-10 working days.

I have purchased a product with But I have been charged full amount for that. Why? And what should I do now?

When transaction is made, the full amount gets deducted from the cardholder’s account and stays in a freezing state, which gets adjusted after the EMI gets converted. The reflection of the EMI can be seen in the next billing cycle of the bank statement of the customer. If the customer sees the EMI is not converted after receiving the bank statement, the customer is requested to contact at the TO mail: "operation@sslcommerz.com" & CC mail: "info@fairelectronics.com.bd" along with the bank statement.